Qingdao Taoqi | Medical Equipment & Pharmaceutical SAP Success Story
Qingdao Taoqi Information Technology Co., Ltd., founded in 2015, is a high-tech internet company serving the healthcare industry. It provides comprehensive procurement, warehousing, and logistics services for medical devices and pharmaceuticals. Its platform “Taoqi Port” supports online business and serves numerous medical device companies and hospital institutions across Shandong.
Challenges
Need for centralized headquarters management of products, promotions, orders, members, inventory, and after-sales data across the group
Requirement to support B2B online business models for one-stop medical device network procurement
Fragmented multi-channel operations leading to high inventory costs and inefficient resource utilization
Desire to introduce dealers into a flattened marketing system and break information barriers with medical institutions
Solution
BOS Cloud implemented a mature full-channel O2O solution integrated with SAP Business One and Field Service Management (FSM). The solution enabled seamless integration of the full-channel O2O platform with SAP, supporting unified group management of subsidiaries and dealers, while FSM covered complete after-sales service, installation, and maintenance processes for medical equipment.
Key Results
Developed a customized solution for medical industry B2B business models
Introduced dealers into the platform to form a flattened marketing system, reducing intermediate links and increasing profit margins by 25%
Established collaborative sales operations with hospital departments through hosted stores, breaking information barriers between enterprises and medical institutions
Significantly improved inventory resource utilization and reduced multi-channel inventory costs by 35%
Enabled flexible alignment with national healthcare reform policies and supported rapid, stable, leapfrog development
